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The New Science of Customer Emotions
To Sell is Human: An Exclusive Interview with Daniel Pink (Part 1)
The quickest way to become an expert negotiator is to be a decent person. We improve results by making friends.
How to Sell to Different Personality Types
Selling Is Not About Relationships - HBR
How To Craft A Concise Pitch Investors Will Care About, by Bing Gordon
An idea for non-technical co-founders: try a service-first business
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