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The $4 Million Complaint Call |

Stashed in: Founders, 106 Miles, Customers!

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An inspiring customer service story on the importance of creating Raving Fans.

I'd add to this that it's not just the customers who are super important to your business.

It's all the people -- recruits, contractors, employees, investors, AND customers -- that collectively make or break your company.

So it's back to the Golden Rule. Treat every single person as if your business's future depends on them.

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