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Zappos says goodbye to bosses

Stashed in: Management, @ev, @zappos, Medium

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In addition, there are no managers in the classically defined sense. Instead, there are people known as “lead links” who have the ability to assign employees to roles or remove them from them, but who are not in a position to actually tell people what to do. Decisions about what each role entails and how various teams should function are instead made by a governing process of people from each circle.

can't have anyone in between the cult masses and their prophet.

Put another way, what works for Zappos would not work for most companies.

That style does work for the kibbutzes in Israel, I believe.

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