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Shaking Off a Shy Reputation at Work


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It's important to take inventory:

Mr. Lynch made a list of his strengths: his focus on the customer, technical skill and being a team player. He enjoys making presentations when he can prepare in advance. Ms. Cohen also had him list his values, to understand what motivates him. To his surprise, it wasn't status or money, Mr. Lynch says. "For me, it's about helping people. Once I reassessed what was important to me, I came to realize that I am more successful than I thought."

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