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The Dumb Way We Board Airplanes Remains Impervious to Good Data


The Dumb Way We Board Airplanes Remains Impervious to Good Data Businessweek

Source: http://www.businessweek.com/articles/201...

While airlines policies vary—there is no standard accepted way of loading passengers—any “eye test” indicates that having travelers line up at the gate, only to wait again inside the plane, isn’t efficient. Data back this up: Boeing’s (BA) research showed that boarding a plane was 50 percent slower in 1998 than in 1970. “Boeing believes that these trends will continue,” the study noted, “unless the root causes are understood and new tools and processes are developed to reverse the trend.”

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