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The Delicate Art Of Managing Both Your Boss And Your Employees


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Tulgan says being effective at managing multiple levels within an organization requires getting what you need from your supervisors to do your job. That includes four key fundamentals:

  1. Clear performance expectations, both broad-based and specifics such as goals, timelines, and rules.
  2. Candid positive, informational, and corrective feedback.
  3. Ongoing discussion about how to find the resources and people necessary to do the job.
  4. Tracking of recognition and rewards.

Those cornerstones allow you to understand what’s expected of you and your team, communicate effectively about what’s going well and what need correction, and ensure you have the resources and people you need to get the job done. The last point ensures that any motivation or incentive structure is maintained and awarded as it is earned.

A January 2014 survey by Ipsos Public Affairs and sales consultancy Sandler Training found that while four in five working Americans say the key factor in business success is to “sell yourself,” nearly two-thirds (62%) spend an hour or less each day doing so.

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