Coaching Is A Two-way Street
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- With a real focus, practice active listening. Repeat back what you are hearing for clarity.
- Listen to hear what is said and NOT said.
- Watch for non-verbal clues. Look at body language, energy levels, etc.
- Short, open-ended questions. The people you are coaching most often will have their own answers, often the art of a coach is leading them to the answer they have had all along.
- Wait for the answers. Be good with silence. Do not feel that you have to speak. The intention here is to not tread all over the learning moment. As Marty Steyn said, “Intelligent coaching is sometimes no coaching.”