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Busy NYC Restaurant Solves Major Mystery by Reviewing Old Surveillance


Busy NYC Restaurant Solves Major Mystery by Reviewing Old Surveillance

Source: http://dineability.com/busy-nyc-restaura...

The firm we hired suggested we locate some of the older tapes and analyze how the staff behaved 10 years ago versus how they behave now. 

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Given in most cases the customers are constantly busy on their phones it took an average of 20 minutes more from when they were done eating until they requested a check. Furthermore once the check was delivered it took 15 minutes longer than 10 years ago for them to pay and leave.

8 out of 45 customers bumped into other customers or in one case a waiter (texting while walking) as they were either walking in or out of the Restaurant.

Stashed in: Texting

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18% of customers bumped into people while texting?!

America, we have a problem!

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