The Appearance of Performance: How to Get Ahead by Playing the Game
Farnam Street stashed this in Interesting
People are paid to fix problems, not to avoid them.
James’ view is that its more important that you say something than how you say it. He phrases things in a way that seems to perpetually annoy people. He has a habit of (unintentionally, if you get to know him) making people think on the spot by asking simple questions. His three favorites are “how,” “why,” and lastly, “and then what?”
James sounds like the typical smart guy with some good technical skills but is limited in his emotional intelligence. He is great for asking poignant questions but not so great for working with people.
Well said, Rich.