Sign up FAST! Login

The Dumbest Mistake That Smart People Make |

Stashed in: Business Advice, Awesome, Feedback

To save this post, select a stash from drop-down menu or type in a new one:

10 tips from a former Fortune 500 CEO, the founder of USA Network, and other world-class leaders.This is my latest Inc. article.

Michael, cool. Thank you for sharing. 

When you write an article like this are the tips presented in a particular order?

My favorite:

8. Sandwich your feedback and spread it out

I "sandwich" the constructive criticism inside the good stuff and spread it out throughout the day:

1. Tell them what they're doing well.

2. Tell them what specifically needs to improve.

3. Tell them something else they're doing well.

I learned this 30 years ago in the One Minute Manager, and it still holds up today. It's also a great way to raise kids too - and I have four. Here's why it works:

It is crucial to give MORE positive feedback than negative feedback. According to one study, top performing teams give each other more than five positive comments for every negative one.

It is crucial to give feedback immediately. Stanford University researcher on behavioral change, BJ Fogg, shares, "It's critical for people to give feedback during or immediately after the behavior so that people's brains will wire it correctly." In other words, the tighter the feedback loop, the more immediately that feedback can be incorporated into and influence future behavior. How much more slowly would your golf swing improve if someone told you to 'square your shoulders' a week after a practice session vs. after your first few swings?

You May Also Like: