Complex Airline Loyalty Programs Breed a New Crop of Travel Consultants
J Thoendell stashed this in Travel
It used to be that saving up 25,000 award miles almost guaranteed a passenger a free domestic plane ticket.
In an era of stingier loyalty programs and fewer cheap award seats though, it’s getting extremely difficult to put those 25,000 miles to good use. As a result, some passengers have turned to external help to find their ideal award tickets.