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7 Habits Of Innovative Thinkers


Stashed in: Empathy, Maya Angelou

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Ooh! Maya Angelou reference!

THEY EMPATHIZE WITH CO-WORKERS AND CUSTOMERS

Being emotionally intelligent allows people to feel comfortable around you. To truly understand a customers’ needs you have to have empathy. It’s not just about the product. It’s about the people. As Maya Angelou said: "You may not remember what someone said to you, but you will remember how they made you feel."

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