Roger Fisher on a Better Way to Negotiate, Part 1
Stashed in: Negotiation
This is the simplest and probably the most important aspect on principled negotiation:
What do I really want? And what does the other guy really want? It’s the difference between saying you want an open window when what you really want is fresh air.
It’s not always as clear as it seems. Let’s take the case of a couple arguing over who’s going to do the dishes. Both people, in the moment, start to feel like it’s really about the damn dishes. But when we step back, we realize it’s probably more about fairness — we want to feel like both parties are chipping in. A sense of fairness is a deeply held human need. And thus, if we focus on creating fairness and using the elementary idea of leading by going first, then we can end the negotiation fairly. (I’ll do the dishes tonight and then we’ll trade every night, sound good?)