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How text-based therapy is changing how we treat one of America's most ignored health problems...


Stashed in: Cognitive Behavioral Therapy, Turing, Mental Health, Robot Jobs, Awesome, Chatbots

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Trust.

When volunteers thought they were simply talking to a computer, they tended to engage in less "impression management" and they also displayed emotions like sadness more intensely. The volunteers who talked with the allegedly computer-controlled interface also said they felt less afraid to disclose personal details about themselves than those who talked with the supposedly human-controlled program. 

One of the study participants who'd been told he was talking to a fully-automated bot wrote this in the study about the experience:

"This is way better than talking to a person. I don't really feel comfortable talking about personal stuff to other people."

Perhaps the whole reason we built the machines is so we have someone who will listen to us. 

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