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The Number One Job Skill in 2020, by George Anders of Forbes


Stashed in: Empathy, Compassion, America!, Skillz

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George Anders says the #1 job skill is empathy:

What's the crucial career strength that employers everywhere are seeking -- even though hardly anyone is talking about it? A great way to find out is by studying this list of fast-growing occupations, as compiled by the U.S. Bureau of Labor Statistics.

Sports coaches and fitness trainers. Massage therapists, registered nurses and physical therapists. School psychologists, music tutors, preschool teachers and speech-language pathologists. Personal financial planners, chauffeurs and private detectives. These are among the fields expected to employ at least 20% more people in the U.S. by 2020.

Did you notice the common thread? Every one of these jobs is all about empathy.

In our fast-paced digital world, there's lots of hand-wringing about the ways that automation and computer technology are taking away the kinds of jobs that kept our parents and grandparents employed. Walk through a modern factory, and you'll be stunned by how few humans are needed to tend the machines. Similarly, travel agents, video editors and many other white-collar employees have been pushed to the sidelines by the digital revolution's faster and cheaper methods.

But there's no substitute for the magic of a face-to-face interaction with someone else who cares.

There you have it. Work on empathy, and you will find work.

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