Emotions are the driving force of your business. It is one thing to understand how to control emotional stress as it can prevent your effectiveness on the job, but another to use your emotions to drive influence internally and externally. And the way to improve your communication and provoke positive emotions that impact your business is to develop your social skills.Want proof? Salespeople at L’Oreal who were trained in social skills development sold over $92,000 more than salespeople who weren’t trained, resulting in more than $2.5 million in increased revenue for the company.So what social skills are the most important ones to develop? Here are the three major principles: