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Uber’s Biggest Problem Isn’t Surge Pricing. It’s Sexual Harassment and Privacy

Uber s Biggest Problem Isn t Surge Pricing What If It s Sexual Harassment by Drivers The Daily Beast


At the end of the ride, the Uber driver asked me if I had been near Lincoln Center a few hours earlier. I said I hadn't, since I didn't remember walking past there. Then he took out his iPad. "Really?" he asked. "Because you look like this girl." He turned the iPad around to face the back seat. To my surprise, I saw a full-length, close-up picture of me, wearing the workout clothes I’d had on an hour previously.

The driver then sent the same email to me, at my professional email address, and to my employer.  I had previously been under the impression that the only personal information Uber provided to drivers about riders was a first name, so I was a bit confused as to how this driver had enough information about me to find out my employer. 

Then, last week, five months after the first incident, a friend contacted me. Someone had messaged her on Facebook, telling her that a few days prior, they had been my Uber driver, and "is she single lol" [sic]. Somehow, the driver had enough information to find me via Facebook, look up my Facebook friends, and message one of them.

The full name of the passenger, Hourdajian told The Daily Beast, can be accessed from within the Uber app by the driver.

But just a few days ago, another representative from Uber in New York told me that while a driver isn’t given a rider’s real phone number if they call them on the phone, they can in fact see the rider’s real phone number if they decide to text them. For probably more than half of my Uber trips, I am texted by the driver (sometimes instead of being called, sometimes in addition to being called).

For Uber, the question remains: will young women continue to use a service that provides strangers with their full name and, possibly, their phone number?

Stashed in: Privacy does not exist., Awesome, Uber

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Isn't that a problem with all those services?  Lyft, Uber, Sidecar, and even Airbnb?

Uber is worse than the others because they share so much private information.

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