How to be Tactful - Communication Skills Training
Tina Miller, MA,CFLE stashed this in Rhetoric
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What is Tact?Tact is the ability to tell the truth in a way that considers other people's feelings and reactions. It allows you to give difficult feedback, communicate sensitive information, and say the right thing to preserve a relationship.Tact encompasses many things, including emotional intelligence , respect, discretion, self-awareness , thoughtfulness, compassion, subtlety, honesty, diplomacy, and courtesy.
5:52 PM Jun 04 2014