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Mastering the Art of Conversation: 7 Steps to Being Smooth | TIME

Stashed in: Conversations, Networking, Empathy, @bakadesuyo

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Whatever the context, old friends or new, it is best if speakers respect five principles:

  1. Put others at ease
  2. Put yourself at ease
  3. Weave in all parties
  4. Establish shared interests
  5. Actively pursue your own

That's good! Also...

Great Conversationalists Listen More Than Talk

To help doctors be better listeners, their responses are graded from 1 to 6 with the “empathic communication coding system.”

The higher the number, the better.

Via The Art of Conversation: A Guided Tour of a Neglected Pleasure:

6: Shared feeling/experience

5: Confirmation of an emotion’s legitimacy

4: Pursuit of the topic

3: Acknowledgment

2: Implicit recognition (but changing the topic)

1: Perfunctory recognition (autopilot)

0: Denial/contradiction

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