Auto Mechanics, People Leaders, and the Epic of Performance - Dale Henry
Seth White stashed this in Leadership
"Most leaders focus naively (and exclusively) on changing behavior. But attempting to change behavior alone without changing our thinking never works, at least over the long term. These people don’t understand the hardwired link between our thinking and our behavior, which cannot be broken. Therefore, effective people leaders always pursue understanding and improving the thinking of the people on their team to effectively improve the performance of the team."
Don't change things. Change attitudes and improve understanding.
It's very Zen and the Art of Motorcycle Maintenance.