Snapchat, Twitter, and Facebook are at war over the future of content â€” and one of them tried to buy a media company, by Alyson Shontell
Adam Rifkin stashed this in Microentertainment
Twitter may end up not buying a media company, but its interest in Mic and Circa are just one battle in an ongoing war over the future of online content.
Every social media platform, from Facebook to Twitter to Snapchat, is trying to find a way to win control over content and its distribution. Even Pinterest is hiring a media team in New York to chat with publications about how they can partner together, a social media executive told Business Insider.
Why the future of media is the big social platforms:
Traditionally, media companies have operated independently and controlled their own destinies. They owned the whole content supply chain, from research to writing to publication to distribution. In the digital era, they built their own web sites, which drew loyal readers (direct traffic), and they sold most of the ads that ran on their sites, keeping 100% of the revenue.Â
Those days are gone.
Now the fate of publishers increasingly depends on social platforms like Facebook, where billions of people discover news to read and videos to watch. And the social platforms are equally interested in the media business.
There are three reasons why media and social platforms are converging:
- Engagement.Â Having original, native content keeps people in apps like Facebook and Snapchat longer.
- Mobile.Â Increasingly, content is being consumed on mobile devices, not desktops. Social platforms offer better mobile experiences than many publishers do.
- Money.Â Advertising companies spend about $80 billion on television ads in the United States. Those ad dollars are finally shifting toward digital video content in a meaningful way. Every social platform wants a chunk of it. That means they need video content to sell ads across. Those videos can either be generated by users, media companies, or internally.Â
Although publishers might be worried that the platforms are going to siphon off the ad dollars that keep them alive, publishing straight to platforms isn't a new concept. Dan Roth implemented this at LinkedIn a few years ago and he encouraged influencers to write articles there first. While LinkedIn's referral traffic to some publishersÂ decreased, it's still a complement to many of them rather than a competitor.
Facebook wants media companies to start publishing articles on its platform first, and their websites second.
The company has reportedly met with a dozen publishers, including Buzzfeed, The New York Times, and National Geographic, and it may host advertisements next to the content, and then split the revenue. OrÂ Facebook may give some publishers all the revenue from certain ads to get publishers on board, according to a recent story by theÂ Wall Street Journal.
These partnerships are likely weeks away from launch.
For Facebook, the decision to focus on media is "100%" being driven by the industry's movement toward mobile, a person familiar with the company's plans said.
Right now, it takes a long time â€”Â eight seconds on averageÂ â€” for an external article or video to load once a Facebook user clicks a link. It takes an especially long time if the user is browsing Facebook on a phone because many news companies have sites that are not perfectly optimized for mobile.Â If Facebook starts hosting articles itself, it can speed up the process and create a better user experience, which ensures users will continue engaging with content in the future.
"Mobile [news consumption] is a terrible experience and the mobile web is a wreck," a source familiar with Facebook's thinking told Business Insider.
Facebook doesn't seem interested in buying media companies. Still, the idea of Facebook hosting original content has some publishers concerned.
Facebook's native content plansÂ couldÂ mean its algorithm, which dictates content in a user's NewsFeed, will favor publishers that partner with the company. Anyone who doesn't cooperate with Facebook's native plans could be punished from a traffic-referral standpoint.
Snapchat wants to curate content stories from a few specific partners and Snapchat's users.
In January Snapchat launched Discover, a section of its app reserved for select media companies. It chose 11 launch partners and stuck their logos on its app. It then asked them each to create five articles per day in a Snapchat-friendly format (short and visual with a vertical layout).
Snapchat lets publishers keep 100% of the revenue if they sell an ad campaign for the platform, and 40% if Snapchat sells it.
Snapchat also has an internal teamÂ producing original videos and short news stories for the app. CNN political reporter Peter Hamby was just poached to be the startup's head of news.
Some partnering publications love Discover. Daily Mail US CEO Jon Steinberg wrote on Medium that Snapchat channels seeÂ hundreds of thousands, or even millions of views per day. That means the opportunity for his advertising sales team is massive.
Steinberg says selling Snapchat ads is his team's No. 2 priority, behind selling The Daily Mail's own website.Â
Other publications, however, have complained that Discover views have seriously declined over the past few months. The Information's Tom Dotan says publishers have seen viewsÂ drop as much as 50%Â since January. Recently, Business InsiderÂ polled a group of heavy Snapchat usersÂ and found a lot of them didn't use or didn't like the product.
Snapchat-sold ads also seem to be sparse; a number of its sales executives including COO Emily White have departed in recent months.Â
Publishers who weren't invited to participate in Discover also have cause for concern. Snapchat's product is currently extremely selective, and it dictates exactly which 11 media brands its users should be reading. If a reader is loyal to another publication, they'll have to go elsewhere to find that content.
Still, Snapchat feels there's an opportunity to bring branding and loyalty back to media companies. On Twitter, for example, all links look the same, and you're not sure if you're clicking on a reliable news source or not. Â
"We tried to build something that tried to bring back the editorial perspective, because we believe itâ€™s really valuable to have someone whoâ€™s smarter than us figure out whatâ€™s important, because thatâ€™s a full time job and a really hard one,"Â CEO Evan Spiegel said in February.
Why Twitter wants to buy a media company:
Twitter has no desire to cannibalize other media companies. Instead, owning a media company would allow Twitter to more quickly test tools and products for publishers before rolling them out to the broader community. Twitter can use partnerships with publications to test things now, but that process is slower than if it owned a content creator outright.
Any such deal would be similar to Comcast's 2011 acquisition of NBC Universal. Comcast didn't block competing networks from its cable service. Instead, the acquisition gave Comcast a better understanding of media companies and their needs and made them better able to serve all the networks.
"Twitter wants to be the number one place for news, but what it is really concerned about is beating Facebook," a person familiar with the company's thinking said.
"If Twitter owned a media company it could pilot stuff all the time and if it performs well, they can allow other publishers to [use the same tools] ... They're not trying to alienate other publishers because they're going to give them everything they'd give a media company they own ... Anything to get a leg up on Facebook is what they want to do."
BuzzFeed says we're entering a post-traffic era:
While social platforms might love media companies, publishers aren't sure how to feel about their suddenly gigantic partners.Â
"For publishers, Facebook is a bit like that big dog galloping toward you in the park,"Â the late David Carr of the New York Times wrote in October. "Itâ€™s hard to tell whether he wants to play with you or eat you."
Facebook, Snapchat, and Twitter have hundreds of millions of visitors every day, which can drive a lot of referral traffic for publishers. But partnering with platforms meansÂ giving up control of who sees their articles and how those stories are promoted. It also means splitting a meaningful chunk of revenue with a third party. Then there's the question of who will get to collect user data, and who will get to own analytics.
Currently, media companies sell advertising based on how large their readership is (uniques and page views). But if all their readership moves to other platforms, the whole business model gets disrupted.Â
Jon Steinberg, CEO of The Daily Mail US, believes digital media companies should be prepared for a "post-traffic era."
"Direct traffic is almost like a measure of how much the audience loves your content," Steinberg says. "This will be the way publishers secure carriage on networks/platforms. Not unlike getting a cable channel on the Comcast system. And then you will monetize on these platforms."
Buzzfeed, where Steinberg was formerly president, is already focused on that. CEO Jonah Peretti saysÂ only 5% of Buzzfeed's billions of monthly video views happen on Buzzfeed.com. Most of its content is watched on YouTube or Facebook.Â
"Our goal is to be agnostic or indifferent about [where our content lives]," Peretti told Re/code in March. "In an ideal world we'd do whatever is best for the consumer."
He isn't worried about splitting revenue with platforms. He believes there are more companies demanding content than there are media companies who know how to produce quality work.
He's right. The number of VICEs and Business Insiders and BuzzFeeds out there is small.