6 ingredients of an effective apology
Chuk Campos stashed this in Good advice
Stashed in: Advice, Regret, Awesome, Forgive, Life Hacks, Apologies
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6 ingredients that go into an apology that has good impact:
- Expression of regret
- Explanation of what went wrong
- Acknowledgment of responsibility
- Declaration of repentance
- Offer of repair
- Request for forgiveness
I wonder what constitutes a declaration of repentance.
"I won't do it again."
That's a declaration of nonrepeating, which is also important. What counts as repentance?
Pledging change is an essential component of repentance," [1] which literally means to turn, is the activity of reviewing one's actions and feeling contrition or regret for past wrongs.[2]It generally[citation needed] involves a commitment to personal change and the resolve to live a more responsible and humane life."
Ah! The resolve to live a more responsible and humane life! That's it!
6:22 PM Apr 27 2016