6 ingredients of an effective apology
Chuk Campos stashed this in Good advice
6 ingredients that go into an apology that has good impact:
- Expression of regret
- Explanation of what went wrong
- Acknowledgment of responsibility
- Declaration of repentance
- Offer of repair
- Request for forgiveness
I wonder what constitutes a declaration of repentance.
"I won't do it again."
That's a declaration of nonrepeating, which is also important. What counts as repentance?
Pledging change is an essential component of repentance,"  which literally means to turn, is the activity of reviewing one's actions and feeling contrition or regret for past wrongs.It generally involves a commitment to personal change and the resolve to live a more responsible and humane life."
Ah! The resolve to live a more responsible and humane life! That's it!