Tech Companies Leave Phone Calls Behind - NYTimes.com
Jared Sperli stashed this in life
“The plain and simple fact is that they’re too busy or too important to talk to us,” he said.
that is probably exactly it. there is a new way of living and most Americans are not yet part of it.
I love that Quora has answers to the meaning of life* but not an answer to what Quora's phone number is.
I guess it is not a practical medium of communication for companies that deal with a large number of free users.
You got it. Very impractical to have potentially millions of free users call.