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Tech breakthroughs are reshaping retail shopping in the USA – USATODAY.com


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In the future, all stores will resemble Apple stores.

Within 10 years, retail as we know it will be unrecognizable, says Kevin Sterneckert, a Gartner analyst who follows retail technology. Big-box stores such as Office Depot, Old Navy and Best Buy will shrink to become test centers for online purchases. Retail stores will be there for a "touch and feel" experience only, with no actual sales. Stores won't stock any merchandise; it'll be shipped to you. This will help them stay competitive with online-only retailers, Sterneckert says.

Branding strategist Adam Hanft says this all might sound futuristic, but much of it is rooted in reality. He says satellite stores will open in apartment buildings and office centers. FedEx and UPS will delve deeper into refrigerated home delivery. Google trucks will deliver local services. Clothing — even pharmaceuticals — will be produced in the home via affordable 3-D printers.

"Every waking moment is a shopping moment," says Steve Yankovich, head of eBay's mobile business, which expects to handle $10 billion in transactions this year. "Anytime, anywhere."

This is very exciting!

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