A Blueprint from the Woman Who Helped AdRoll Double its Sales Force and Sales
Joyce Park stashed this in Tech biz
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I hadn't really heard the term "sales ops" until recently but I guess it's all about making sales repeatable -- ENGINEERING sales, so to speak.
I like her observation that the founders are the initial sales ops people.
"Sales ops begins by a series of small observations-turned-questions around a sale. The kernel of the function is the reflective line of inquiry after the first deal: ‘How could I have closed that faster? Can I find more leads via that channel? What if more people were selling?’” says Lu. “These questions become a series of small decisions to get from point A to B with sales. They’ll be made consciously or subconsciously — but they’ll happen. These choices set up sales ops.”