Learning how to evoke positive feelings in others isn’t cutesy. It’s critical.
Rich Hua stashed this in Emotional Intelligence
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So true:
Negative people rarely recognize just how challenging they make it for everyone else. However, seasoned managers quickly learn that the extra effort you have to expend managing a complainer just isn’t worth it.
It doesn’t matter whether it’s the Fortune 500 or the PTA. A negative attitude will overshadow a high IQ, a strong desire to serve and even a great work ethic.
8:53 AM Nov 17 2015