Pro tips on dealing with the difficult.

I love 2. How to respond to impossible questions

"Which dress should I wear tonight?"

Get her to tell you the reasoning behind several choices and let her talk herself into one. Then agree. [The Art of Civilized Conversation: A Guide to Expressing Yourself With Style and Grace]

"What did you think of my violin solo?"

If you really don't like an artist's work, you don't have to lie, but find something other than a professional yardstick to measure it by. Praise the effort that made it happen, the sincerity that it shows, the artist's progress, and the heart that went into it. Ask him to tell you what it means to you. [The Art of Civilized Conversation: A Guide to Expressing Yourself With Style and Grace]

"Does this make me look fat?"

Never say "yes", "not really", "only from the back," or the obvious answer: "I refuse to answer because I don't want you to beat me up." Instead, dissemble a little: "That shirt doesn't flatter you as well as the blue one does. I like the blue one better." [The Art of Civilized Conversation: A Guide to Expressing Yourself With Style and Grace]

"Do you like the present that I gave you?"

Always acknowledge the thoughtfulness of a person's gift, even if it's something you'll never use. "Thank you so much for thinking of me" is always a safe reply. [The Art of Civilized Conversation: A Guide to Expressing Yourself With Style and Grace]

(More secrets to clicking with people here. )

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http://theweek.com/article/index/256859/5-expert-ways-to-deal-with-difficult-people-mdash-and-make-them-love-you