Users don’t hate change. They hate you. — Design + Startups — Medium
Eric Nakagawa stashed this in startups
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users hate change.
some ideas on this -- introduce a system that allows current users to opt-into change. they need to be conditioned and feel like they have control.
granted, this is a massive technical challenge, but come on we have so much more resources now to handle additional complexity.
thoughts?
I like it in theory.
In practice has anyone successfully done this?
10:11 PM Mar 03 2014